At Leather Get, we strive to provide a seamless and satisfying shopping experience. Your convenience and satisfaction are at the heart of everything we do. That’s why we’ve crafted a clear and flexible return and refund policy to ensure your peace of mind when shopping with us.

Easy Returns & Refunds — Within 30 Days

We accept returns, exchanges, or refunds within 30 days of your purchase. Whether there’s a color difference, sizing issue, defective item, or an incorrect order, our customer service team is ready to assist you.

Return Policy

If you experience a problem related to size, color, or design, please reach out to us. We understand that sizing can be sensitive due to varying body types, so we provide detailed sizing information on every product page and offer custom fitting options upon request.

⚠️ Important: If the incorrect size was selected by the customer during purchase, Leather Get will not accept returns. However, you may exchange the item by covering the shipping costs for the replacement.

Return Conditions

Returns must be initiated within 30 days of purchase.

The product must be unused, unwashed, and in original condition, with tags and labels attached.

Returns will not be accepted for:

• Items with signs of use, wear, cuts, stains, or alterations.
• Custom-made or personalized products.
• Items returned after 30 days.
• Return shipping costs are the customer’s responsibility.
• Always use a trackable courier service and send us the tracking ID.

Exchange Policy

Need a different size, color, or received the wrong item? No problem! You can request an exchange by emailing us at info@leatherget.com with a valid reason and supporting pictures.

Exchange Conditions

Items must be new, unused, and unaltered.

• Clearly mention the reason for exchange in your email.
• Customers bear the shipping cost for exchanges.
• Customized products are not eligible for exchange.

How to Return or Exchange

Email info@leatherget.com with your order number, reason for return/exchange, and product photos.

• Wait for our customer service team to approve your request.
• Ship the product to the original warehouse address using a trackable courier.
• Send us the tracking ID.
• Once the product is inspected and approved, we’ll process your Refund within 3 business days (refund time may vary depending on your bank: 5–14 business days).
• Exchange shipment within 3 business days after inspection.

Refund Policy

If your item is defective, incorrect, or mismatched, contact us at info@leatherget.com. Once approved, the refund will be processed within 3 business days. Credited to your account within 5–14 business days, depending on your payment provider.

Order Cancellation Policy

• Within 24 hours: Full refund.
• After 24 hours: A 30% processing fee applies.
• If only 3 days remain before dispatch: A 50% fee applies.
• Orders already dispatched cannot be canceled.

No Restocking Fee

At Leather Get, we believe in transparency and customer-first policies. That’s why we do not charge any restocking fees on returns. You only cover the return shipping cost.